RMA / Defective Equipment Form
Please fill out ONE FORM PER ITEM to request a Return Merchandise Authorization (RMA) or to document defective equipment
Name & Location of Venue
*
Full Name of Venue
Venue City, State
Agents Name Filling out this form
*
First Name
Last Name
Agent's Email Address filling this out
*
example@example.com
Date of Defectiveness
*
-
Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Equipment Name
*
Serial Number
*
Type N/A if none
What was this item used with?
*
i.e. Pioneer station, InVue Case, etc.
Description of Issue (please be as detailed as possible)
*
*minimum of 20 characters
0/0
Does there appear to be any physical or liquid damage?
*
Yes
No
**ANY PHYSICAL OR LIQUID DAMAGE IS NOT ELIGIBLE FOR AN RMA**
Upload photos of the equipment showing damage & photo of any label
*
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of
Action Taken
*
Please Select
RMA Return to Vegas Deployment
RMA Return to Supplier
Equipment Repaired on Site (no RMA)
Submit
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